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Joanna Carnell

I am a member of the CICM and a MCICM (Grad). I have worked in credit for over twenty years predominantly in the motor industry, of which the last 15 years have been for Ford Retail dealing with B2B customers. In that time I have centralised the credit department and built a fantastic team. I really enjoy developing the team and helping them achieve their goals. In 2014 Ford Retail became CICM Q accredited which has allowed us access to some fantastic resources and the ability to swap best practice with other companies.